Privacy Policy

Last Updated: December 25, 2025

1. Introduction

AVIOR Invitations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aviorinvitation.com and purchase our products.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, shipping address
• Payment Information: Credit card details, billing address (processed securely through Stripe and PayPal)
• Order Information: Product selections, customization details, event dates, guest information
• Account Information: Username, password (if you create an account)
• Communication Data: Messages you send us, customer service inquiries, design approval feedback

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device:

• Log Data: IP address, browser type, operating system, pages visited, time and date of visit
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and store information
• Analytics Data: Website usage statistics, conversion tracking, user behavior patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, send design previews, and manage customization requests
• Payment Processing: To process payments securely through our payment partners
• Customer Service: To respond to your inquiries, provide support, and resolve issues
• Communication: To send order confirmations, shipping updates, and important service announcements
• Marketing: To send promotional emails about new products, special offers, and events (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our business
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality, shopping cart, and checkout process
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Marketing Cookies: Track conversions and enable targeted advertising
• Preference Cookies: Remember your language preferences and settings

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

5. Third-Party Services

We work with trusted third-party service providers to operate our business:

• Payment Processors: Stripe, PayPal (secure payment processing)
• Shipping Providers: UPS, DHL, FedEx (order fulfillment and tracking)
• Email Services: Mailchimp, SendGrid (order confirmations, newsletters)
• Analytics: Google Analytics (website traffic analysis)
• Security: Cloudflare Turnstile (bot protection and security)
• Customer Support: Intercom, WhatsApp Business (customer communication)

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted
• Secure Payment Processing: We do not store credit card information on our servers
• Access Controls: Limited employee access to personal information
• Regular Security Audits: We regularly review and update our security practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations (e.g., tax records, accounting)
• Resolve disputes and enforce our agreements
• Provide customer support for past orders

After the retention period expires, we securely delete or anonymize your information.

9. International Data Transfers

AVIOR operates internationally with offices in the United States, UAE, and Turkey. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: